We value your feedback and are here to assist you with any questions or concerns you may have. Please don’t hesitate to reach out to us using the contact information below:

Customer Support

For assistance with orders, product inquiries, or general questions, our customer support team is available to help. You can reach us via email, phone, or live chat during our business hours:

  • Email: support@vectorency.com
  • Phone: +62 851-6300-1581
  • Live Chat: Available on our website during business hours (Monday to Saturday, 08:00 AM to 06:00 PM WIB / 09:00 PM to 07:00 AM EST)

Technical Support

If you encounter any technical issues with our website or products, our technical support team is ready to assist you. Please contact us via email with a detailed description of the issue, and we’ll respond promptly to provide assistance:

Corporate Headquarters

For business inquiries, partnerships, or media inquiries, you can contact our corporate headquarters:

  • Address: 15 Sukamaju, Cibingbin, Kuningan, 45587
  • Phone: +62 851-6300-1581
  • Email: info@vectorency.com

Feedback and Suggestions

We welcome your feedback and suggestions for improving our products and services. Please feel free to share your thoughts with us via email:

Social Media

Connect with us on social media to stay updated on the latest news, promotions, and product releases:

Service Hours

Our service hours are Monday to Saturday, from 08:00 AM to 06:00 PM WIB (Western Indonesia Time) / 09:00 PM to 07:00 AM EST (Eastern Standard Time). Please note that our working hours may differ from your local time zone.

We’re Here to Help

Our team is dedicated to providing excellent customer service and support. Whether you have questions about an order, need technical assistance, or want to share your feedback, we’re here to help. Thank you for choosing Vectorency.